huntfish
03-29-00, 01:44 PM
Remembering the string about GLoomis rods and their committment? for customer service, I thought that I should pass this along.
Yesterday while putting my gear on for the float with the Tailwater Chapter of TU at the hatchery, I had the chance of watching the wind catch my Orvis Rocky Mountain 5WT rod, placing inside my truck door, and then watching the wind proceed to slam my door. My two piece rod was now a four piece rod. Luckily I brought along my 7Wt due to the wind and was able to fish.
Today, I took my rod down to Orvis to send it back for repairs (~3weeks). While talking with Jim, I asked if he had a demo 5Wt so I could keep on fishing this week since I'm on vacation. Jim just simply went to the rod rack and brought out a new Silver Label 5Wt and said, "Here's your new rod". This was not what I was expecting since clearly breaking my rod was my fault.
Orvis vs. GLoomis?, Guess what my choice is.
Yesterday while putting my gear on for the float with the Tailwater Chapter of TU at the hatchery, I had the chance of watching the wind catch my Orvis Rocky Mountain 5WT rod, placing inside my truck door, and then watching the wind proceed to slam my door. My two piece rod was now a four piece rod. Luckily I brought along my 7Wt due to the wind and was able to fish.
Today, I took my rod down to Orvis to send it back for repairs (~3weeks). While talking with Jim, I asked if he had a demo 5Wt so I could keep on fishing this week since I'm on vacation. Jim just simply went to the rod rack and brought out a new Silver Label 5Wt and said, "Here's your new rod". This was not what I was expecting since clearly breaking my rod was my fault.
Orvis vs. GLoomis?, Guess what my choice is.